Control Overdrafts

DON'T CLOSE OVERDRAFT ACCOUNTS. WHEN A CUSTOMER GOES INTO OVERDRAFT LET’S KEEP THE ACCOUNT OPEN A LITTLE LONGER AND RECOVER MORE OVERDRAFT FEES.  WE WILL MANAGE THEM AND RETURN CUSTOMERS BACK TO YOU. OVERDRAFT CONTROL PROVIDES A CALL CENTER FOR YOUR INSTITUTION WITH A DAILY FOLLOW-UP PLAN FOR ACCOUNTS THAT ARE OVERDRAWN MORE THAN 30-60 DAYS. FOR 30-45-60 DAYS WE'LL PROVIDE A SERIES OF CONTACTS THAT BRING THE ACCOUNT CURRENT. THE END RESULT WILL HELP YOU KEEP MORE BANKING CUSTOMERS.

We provide Overdraft Account follow-up. Customers are contacted and educated about the benefits of your bank and their risk of account closure. Up to 75% of accounts will be resolved using Overdraft Control and the remaining customers will be forwarded to Overdraft Collection where our focus will be to collect outstanding balances. 

   

    SERVICES AND BENEFITS    

     

  • Retain Existing Open Accounts
  • Collect Overdraft Charges in Full
  • Locate Lost Customers
  • Educate Customers
  • Update Customer Information

INTERNAL BANK OVERDRAFT MANAGEMENT

If you are like most banks, you're performing due diligence with every overdraft customer: sending timely notices and possibly making calls to bring accounts up-to-date. Dedicating customer service representatives to outstanding overdraft balances is not be cost effective for your bank. Assuming your institution generates daily overdraft reports, Overdraft Control will seamlessly login to your systems and contact banking customers the following day to recover accounts.



  • Control Overdrafts
  • Free Your Time
  • Reduce Operating Expense

BEFORE THE ACCOUNT IS CLOSED

Overdraft Control is our third-party call center providing your institution with a follow-up plan for accounts that are overdrawn 30-45 days or more. Before the accounts are terminated we provide a series of services that bring the account current. Hard-to-reach customers are located through advanced skip-tracing. Once contact is established, we educate customers on the risk associated with the closure of their account and establish a payment plan.




  • Retain Existing Open Accounts
  • Collect Overdraft Charges in Full
  • Locate Lost Customers
  • Educate Customers
  • Update Customer Information

COLLECTING BALANCES & RETAINING CUSTOMERS

Overdraft Collection is a more aggressive approach to recovering bank fees. Our focus is to retain your customer but establish payment in full. Our team is familiar with collecting bank fees and uses the full extent of the law to recover outstanding overdraft charges even when the account is closed.






  • Retain Customer in 30 Days
  • Send Demand Letters
  • Collect Balance In Full
  • Negotiate Payment Arrangements
  • Reinstate Accounts When Possible
  • Search Assets
  • Provide Legal /Arbitration
  • Locate Lost Customers

Sign-up Today.

Save Banking Customers.

Have questions? Ready to dive in? Contact us and an OC team member will assist you.

The banking industry's best overdraft resource.

Get in Touch

Overdraft Control

A1459 Powell Street
San Francisco, CA 94133

T530-391-6695

F714 845 1900